What information do we collect?
We retain two types of information:
(a) “Non-Personal Data”
You can browse the Website without telling us who you are or revealing any personal information about yourself. Like most websites, we gather statistical and other analytical information collected on an aggregate and anonymous basis from all visitors to our Website. This “Non-Personal Data” comprises information that cannot be used to identify or contact you, such as your domain name, browser type, operating system, and information such as the website that referred you to us, the files you downloaded, the pages you visit, and the dates/times of those visits, and other anonymous statistical data involving the use of our Website.
(b) “Personal Data”
“Personal Data” is data that identifies you or can be used to identify or contact you. Personal Data is collected only with your knowledge and permission, and is retained by GRIP Communications Ltd in a secure manner.
If you choose not to provide Personal Data, you can still browse and use the Website, but certain functions/services may not be available without providing the necessary Personal Data.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To provide the service
The personal information GRIP Communications collect is used to provide GRIP Communications products and services, for billing, for identification and authentication, for the general operation and improvement of GRIP Communications service.
- To personalise your experience
(your information helps us to better respond to your individual needs)
- To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your subscription.
Your personal information is not used or disclosed by GRIP Communications for any other purpose.
Please note that GRIP Communications is not responsible for the privacy practices of GRIP Communications’ customers. As described elsewhere on the Website, GRIP Communications customers have access to the personal information of their members. It is up to the customer to protect the privacy of their members and GRIP Communications is not responsible for their collection, use or disclosure of your personal information.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you access your personal information.
We use a secure server (SSL) protocol. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Unless subject to an exemption (under the GDPR), you have the following rights with respect to your personal data:
- The right to request a copy of your personal data which the GRIP Communications Ltd holds about you;
- The right to request that the GRIP Communications Ltd corrects any personal data if it is found to be inaccurate or out of date;
- The right to request your personal data is erased where it is no longer necessary for GRIP Communications Ltd to retain such data;
- The right to request that the GRIP Communications Ltd provide the data subject with his/her personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability);
- The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
- The right to object to the processing of personal data.
- The right to lodge a complaint with the Data Protection Commission.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Children Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 16 years of age. Our website, products and services are all directed to people who are at least 16 years old or older.
GRIP Communications Ltd
Docklands Innovation Park
128-130 East Wall Road
Dublin 3, Ireland
This policy was last modified on January 13, 2021