HELLO@GRIPCOMMS.COM

DOCKLANDS INNOVATION PARK, 128-130 EAST WALL ROAD, DUBLIN, D03 XN75, IRELAND

logo
  • GRIP Software Solutions
  • Services
    • Custom Software Solutions
    • Mobile Applications Development
  • Sectors
    • Corporate Gifting
    • Construction Sector
    • Emergency Medical Care Services
    • Health & Safety Training Providers
    • Interior Design Projects Management
    • Leaflet Distribution Sector
  • Success Stories
    • Advanced National Training Services
    • Be Independent Home Care
    • Cagney Contract Cleaning
    • CB Associates
    • DX2 Training Solutions
    • Excursions Ireland
    • Hampers & Co
    • Helen Turkington Interior Design
    • Leaflet Company
    • Medilink Ambulance Services
    • Milestone Pavement Technologies
    • Pre-Hospital Emergency Care Council
    • Secure-All Security Group
    • Smart Control Systems
  • Blog
  • Careers
  • Let’s Talk
logo
  • GRIP Software Solutions
  • Services
    • Custom Software Solutions
    • Mobile Applications Development
  • Sectors
    • Corporate Gifting
    • Construction Sector
    • Emergency Medical Care Services
    • Health & Safety Training Providers
    • Interior Design Projects Management
    • Leaflet Distribution Sector
  • Success Stories
    • Advanced National Training Services
    • Be Independent Home Care
    • Cagney Contract Cleaning
    • CB Associates
    • DX2 Training Solutions
    • Excursions Ireland
    • Hampers & Co
    • Helen Turkington Interior Design
    • Leaflet Company
    • Medilink Ambulance Services
    • Milestone Pavement Technologies
    • Pre-Hospital Emergency Care Council
    • Secure-All Security Group
    • Smart Control Systems
  • Blog
  • Careers
  • Let’s Talk
logo
  • GRIP Software Solutions
  • Services
    • Custom Software Solutions
    • Mobile Applications Development
  • Sectors
    • Corporate Gifting
    • Construction Sector
    • Emergency Medical Care Services
    • Health & Safety Training Providers
    • Interior Design Projects Management
    • Leaflet Distribution Sector
  • Success Stories
    • Advanced National Training Services
    • Be Independent Home Care
    • Cagney Contract Cleaning
    • CB Associates
    • DX2 Training Solutions
    • Excursions Ireland
    • Hampers & Co
    • Helen Turkington Interior Design
    • Leaflet Company
    • Medilink Ambulance Services
    • Milestone Pavement Technologies
    • Pre-Hospital Emergency Care Council
    • Secure-All Security Group
    • Smart Control Systems
  • Blog
  • Careers
  • Let’s Talk

HELLO@GRIPCOMMS.COM

DOCKLANDS INNOVATION PARK, 128-130 EAST WALL ROAD, DUBLIN, D03 XN75, IRELAND

logo
  • GRIP Software Solutions
  • Services
    • Custom Software Solutions
    • Mobile Applications Development
  • Sectors
    • Corporate Gifting
    • Construction Sector
    • Emergency Medical Care Services
    • Health & Safety Training Providers
    • Interior Design Projects Management
    • Leaflet Distribution Sector
  • Success Stories
    • Advanced National Training Services
    • Be Independent Home Care
    • Cagney Contract Cleaning
    • CB Associates
    • DX2 Training Solutions
    • Excursions Ireland
    • Hampers & Co
    • Helen Turkington Interior Design
    • Leaflet Company
    • Medilink Ambulance Services
    • Milestone Pavement Technologies
    • Pre-Hospital Emergency Care Council
    • Secure-All Security Group
    • Smart Control Systems
  • Blog
  • Careers
  • Let’s Talk
logo
  • GRIP Software Solutions
  • Services
    • Custom Software Solutions
    • Mobile Applications Development
  • Sectors
    • Corporate Gifting
    • Construction Sector
    • Emergency Medical Care Services
    • Health & Safety Training Providers
    • Interior Design Projects Management
    • Leaflet Distribution Sector
  • Success Stories
    • Advanced National Training Services
    • Be Independent Home Care
    • Cagney Contract Cleaning
    • CB Associates
    • DX2 Training Solutions
    • Excursions Ireland
    • Hampers & Co
    • Helen Turkington Interior Design
    • Leaflet Company
    • Medilink Ambulance Services
    • Milestone Pavement Technologies
    • Pre-Hospital Emergency Care Council
    • Secure-All Security Group
    • Smart Control Systems
  • Blog
  • Careers
  • Let’s Talk
logo
  • GRIP Software Solutions
  • Services
    • Custom Software Solutions
    • Mobile Applications Development
  • Sectors
    • Corporate Gifting
    • Construction Sector
    • Emergency Medical Care Services
    • Health & Safety Training Providers
    • Interior Design Projects Management
    • Leaflet Distribution Sector
  • Success Stories
    • Advanced National Training Services
    • Be Independent Home Care
    • Cagney Contract Cleaning
    • CB Associates
    • DX2 Training Solutions
    • Excursions Ireland
    • Hampers & Co
    • Helen Turkington Interior Design
    • Leaflet Company
    • Medilink Ambulance Services
    • Milestone Pavement Technologies
    • Pre-Hospital Emergency Care Council
    • Secure-All Security Group
    • Smart Control Systems
  • Blog
  • Careers
  • Let’s Talk
  • GRIP Software Solutions
  • Services
    • Custom Software Solutions
    • Mobile Applications Development
  • Sectors
    • Corporate Gifting
    • Construction Sector
    • Emergency Medical Care Services
    • Health & Safety Training Providers
    • Interior Design Projects Management
    • Leaflet Distribution Sector
  • Success Stories
    • Advanced National Training Services
    • Be Independent Home Care
    • Cagney Contract Cleaning
    • CB Associates
    • DX2 Training Solutions
    • Excursions Ireland
    • Hampers & Co
    • Helen Turkington Interior Design
    • Leaflet Company
    • Medilink Ambulance Services
    • Milestone Pavement Technologies
    • Pre-Hospital Emergency Care Council
    • Secure-All Security Group
    • Smart Control Systems
  • Blog
  • Careers
  • Let’s Talk

Tourism & Hospitality

Customer Success Story
Excursions Ireland

Highlights

Customers - Excursions Ireland - Tourism and Hospitality
50%

Workload Reduction

Optimised business processes and improved communication with all stakeholders results in reduction of administration workload by 65%.

80K

€ Annual Savings

Automation of tasks and work and elimination of paperwork allows Excursions Ireland to save 4,000 person-hours every season.

6

Months Payback

Thanks to significant workload reduction and time saved, the investment in custom software solutions was paid back within 6 months since implementation.

About Excursions Ireland

Excursions Ireland is the leading provider of ground services to international cruise lines visiting Ireland. The company offer a wide variety of services including shore excursions, pre/post tours, turnaround services, incentive travel and specialist tours. Every year, Excursions Ireland organise around 4,000 excursions for tourists visiting Ireland by cruise ship.

The Challenge

Planning tours and excursions takes a lot of time. Excursions Ireland used complicated filing systems that required a lot of paperwork and data duplication. Many important documents were stored on local PCs without backups, making it difficult and time-consuming to find the correct and up-to-date files. There was no good system for sharing data and information.

Business processes were complex, so mistakes were common. Reporting on key business performance indicators (KPIs) hardly existed.

Custom Software and Mobile Apps - Excursions Ireland
On average, planning excursions and reporting took 4 person-hours per excursion. With 4,000 excursions per season, the company was spending 12,000 person-hours on planning, data entry, and reporting activities.

The Solution

Excursions-Ireland-Tourism-and-Hospitality

In the first phase of the project, we analysed and documented all business processes and reviewed the systems and tools that Excursions Ireland was using. This allowed us to streamline business processes before writing any code and ensure that our software was designed and built around optimised workflows.

The software automated business processes, reducing the overall workload by 50%. This was achieved by:

  • Eliminating multiple data entry points and duplicate documents
  • Completely eliminating spreadsheets
  • Significantly reducing paperwork, making the office 90% paperless
  • Eliminating complex filing systems
  • Providing instant access to tour and excursion data and documents via a dedicated mobile app

The Results

Excursions Ireland saves an average of 2 hours per excursion by using dedicated software. solution designed and developed by GRIP. With 4,000 excursions organised each year, this saves the Company around €80,000 per year.

Our software has helped Excursions Ireland grow its business by over 300% in 10 years since the app launch. It has also made their data more secure and safe, as only authorised personnel can access it.

The investment in our software solution was paid back within 6 months.

Custom Software and Mobile Apps - Excursions Ireland - Mobile App

Do you experience similar challenges?

Schedule a free consultation today to learn more about how GRIP Software Solutions can help you develop a custom software solution that will transform your business.

Free Consultation
Free Consultation

What People Say

I still can't believe how quickly you have understood our business; lots of people never get it!

We met with GRIP Software Solutions team and we were so impressed with how quick they were able to understand our industry and our needs. Something that takes others a lot longer. It's a very unique, niche market but the team understood it within weeks. We would choose them again without any hesitation.

The custom software automated our core business processes and saved us numerous working hours as it's a one-stop-shop for all our needs for processing and delivery for our clients. It allows us to develop our business further and seek out new clients. We wonder how we managed without before.

The team at GRIP is super efficient and all requests and queries are answered in a timely manner which is wonderful as our business is 24/7 in the summer months so efficiency in replies is hugely needed. When new additions were added to the project they completed these within the time frame requested by us. Their attention to detail, their quick understanding of our product and their willingness to teach us and drive it forward - making it a unique tool for us in our daily efforts. They were extremely efficient and anything that we requested was dealt with and developed to the standard and expectation that we had.
Custom Software and Mobile Apps - Excursions Ireland
Niamh McCarthy,
CEO - Excursions Ireland

TOURISM AND HOSPITALITY?

Get in touch to see how Custom Software can help you today!

Free Consultation
Free Consultation

GRIP Software Solutions Logo Small
Streamline your business with our custom software and mobile apps. Automate work, tasks and business processes, eliminuate unnecessary paperwork, boost staff productivity and increase business profitbaility. Grow your business with confidence. Get in touch to discuss your needs today.

Contacts

 hello@gripcomms.com

 phone: +353 (0)1 960 9418

 Docklands Innovation Park
128-130 East Wall Road
Dublin, D03 XN75
Ireland

Quick Links

  • Home
  • Blog
  • Careers
  • Contact Us

© 2006-2024 GRIP Communications Ltd. t/a GRIP Software Solutions | Privacy Policy | Cookie Policy

Manage Consent
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behaviour or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Manage options Manage services Manage {vendor_count} vendors Read more about these purposes
View preferences
{title} {title} {title}