Every week ANTS are providing approximately 80 training courses, but their admin team was struggling to manage business operations with inadequate software tools and ad-hoc databases.

The team relied heavily on complex Excel spreadsheets to store critical business data, such as course details and pricing, customer and learner information, payment records, course completion data, and instructor credentials.

The surge in business growth led to a significant increase in administrative workload, estimated at over 120 hours per week by the Senior Team.

Considering the average cost of a person-hour at €15, the cost of the admin work reached €1,800 per week, or €86,400 per year (48 weeks). The team's heavy reliance on manual data inputs and updates made it difficult to keep the business data up to date, negatively impacting staff performance and business margins. Moreover, the limitations to business growth prompted the Senior Management to seek alternative solutions.

To develop a customised software solution for ANTS, GRIP Software Solutions first gained a deep understanding of the company's internal business processes, current workload, and future growth plans.

With this knowledge, our team was able to identify areas for optimization and design a software system that could automate many of the manual tasks previously required.

The impact of the new software solution was significant, streamlining ANTS' business processes and increasing overall efficiency, specifically:

Instructor availability management:

• The software solution allowed ANTS to manage instructor schedules and availability seamlessly resulting in significantly reduced the time and effort previously required to manually coordinate instructor availability, leading to increased efficiency and faster response times.

Certificate generation

• Automated certificate generation enabled ANTS to produce high-quality certificates quickly and efficiently and eliminated the need for manual certificate creation by 90%, freeing up resources to focus on high-value tasks.

Certification expiration date tracking

• The software solution provided ANTS with an automated system for tracking certification expiration dates. This eliminated the need for manual tracking, reducing the likelihood of expired certifications and improving the quality of courses offered.

Learner data management

• ANTS were able to efficiently manage and organise learner data, enabling them to provide better customer service and respond quickly to learner needs.

Course attendance recording

• The software solution enabled ANTS to automate course attendance recording, which reduced the time and effort required to track attendance manually which helped ANTS improve its course reporting and tracking.

In addition, the customized software developed by GRIP Software Solutions integrated seamlessly with ANTS' external accounting software. This integration streamlined financial processes and eliminated the need for manual data entry, reducing the likelihood of errors and saving time.

The software also provided Management Team with a comprehensive dashboard reporting critical KPIs, enabling them to monitor the company's performance in real-time and make data-driven decisions to improve their financial performance

The custom software solution we developed for ANTS had a significant impact on their business operations.

By automating many manual tasks and streamlining business processes, we were able to reduce the weekly administration workload by almost 70%, or 80 hours per week. This resulted in annual cost savings of over €57,000.

But that's not all. Our solution allowed ANTS to increase their business capacity without having to hire additional staff. By providing them with a powerful tool that improved efficiency and productivity, ANTS was able to take on more business and continue growing.

Overall, the software solution we developed for ANTS provided significant cost savings and increased efficiency, as well as gave the Senior Team the ability to scale-up their operations and achieve sustainable growth.