Why should a company invest in custom software instead of selecting an existing, off-the-shelf application? Wouldn’t it be a cheaper option?
If you consider all additional costs, off-the-shelf software may not be that cheaper after all. You need to take the following factors into account when thinking about an off-the-shelf software:
- The costs of user licenses – the more users that need to access and use the system the more expensive the software becomes
- The software implementation costs – including staff training
- All the necessary adjustments – to ensure that this new software works with existing software packages – this may not often be possible!
Off-the-shelf software works well with processes where variations are not desired or even allowed. Finance, accounting and booking-keeping are good examples; you can’t be too creative in these areas if you don’t want the Revenue Office to knock on your door.
However, when it comes to your internal processes, especially those, which give your business a competitive edge, the custom software may be the only option.
When software companies design & develop off-the-shelf software, they want it to work for as many businesses as possible because they want to sell it to many customers and avail of the economies of scale. Developing off-the-shelf software does not differ much from developing custom software. The main difference is that off-the-shelf software is sold to multiple customers, spreading the costs of development among many, many users. Therefore it must apply the lowest common denominator and, as a result, requires the businesses which buy it, to adapt to the way the software works.
The danger is, however, that if you use an inflexible off-the-shelf software to support your internal process(es), the software will most likely force you to change them to adapt to the way the software is working – the lowest common denominator. In turn, it may lead to a situation where your business loses its competitive advantage you were working so hard to develop. Your business will become one of many.
It is NOT a case with custom software, tailored to meet your business needs and requirements.
In the case of custom-built software, it is the software that adjusts and adapts to the way business is operating. Not the other way around. There is no need to change existing business processes and workflows that give your company its competitive edge and make it unique on the market. It is the most significant advantage of custom software. Off-the-shelf software cannot deliver such a level of flexibility.
Carefully designed and tailored to resolve current challenges as well as meet the future needs, the custom software is a game-changer. It makes a significant, positive impact on the business. It automates business processes, reduces the workload andincreases business capacity; it eliminates the paperwork, improves access to business data; it makes the company leaner and more efficient and makes the staff more productive. It saves time and increases business profitability.
About GRIP Software Solutions
At GRIP Software Solutions, we help our customers to focus on growing their business. We design and develop custom software solutions that help them to automate their business processes, reduce their workload, eliminate unnecessary paperwork and improve staff productivity. As a result, our software solutions increase their business profitability and business capacity and allow them to accept more business.
Give us a call +353 (01) 831 3616 or drop us an email at firstname.lastname@example.org if you are looking for advice or would like to get more information.