Customer Story: Hampers & Co
HOURS SAVED PER YEAR
Elimination of unnecessary activities, spreadsheets and paperwork saves the Company over 6 thousand person-hours per year.
€ Annual Savings
Hampers & Co saves €90,000 every year thanks to automation of business processes and operational workload reduction.
The investment in custom software solution was paid back within 6 months since implementation thanks to significant time savings.
About HAMPERS & CO
Hampers & Co. is Ireland’s Luxury Christmas Hamper and Gourmet Gift Retailer. Established in 1990, the Company sources and delivers beautifully presented hampers of exceptional quality to Individual and Corporate customers.
The core business processes of Hampers & Co, including Hampers Design, Stock Control & Products Sourcing, Hampers Assembly (production), and Sales Orders Processing & Dispatch, were being supported by a slew of complex spreadsheets.
However, this led to data duplication, inconsistencies, and a lack of up-to-date information on critical aspects such as current stock levels, production output, and sales orders. The Operations Team and Senior Management had to perform regular stock takes, which were extremely time-consuming, to verify the numbers. Stock control emerged as a major issue and challenge, which was hindering the company's growth and profitability.
The Senior Management estimated the company was spending additional 12 thousand person-hours due to administration workload, complex procedures, and unnecessary activities and repetitive manual data entry & validation.
To optimise Hampers & Co's business processes, GRIP was brought in to help streamline their operations. Our first task was to understand how the business operates, document current business processes, and when needed, streamline them to ensure we built the software around optimised processes and workflows.
Once this first phase of the project was completed, we designed software that focused on processes automation, removal of multiple data entry points, and critical business data reporting.
The software application automated critical business processes, eliminated data duplication, and provided real-time stock control of raw products & assembled hampers.
Thanks to the software designed and developed by GRIP, Hampers & Co was able to achieve significant results.
The software eliminated the need for spreadsheets, paper-based filing systems, and manual data entry, leading to accurate and real-time access to critical business information. It eliminated unnecessary activities, reduced administration workload, and resulted in a quick return on investment.
The final result was an 85% reduction in administration workload, saving Hampers & Co over €90K (workload reduction of almost 9,000 person-hours) per year.
The investment was paid back within six months. Hampers & Co has now reliable, real-time access to critical business information, allowing the Management to quickly react to ever-changing circumstances, such as sudden and unexpected spikes in Sales Orders.
If your business is facing similar challenges, contact us today to see how we can help you streamline your operations and achieve similar results. Let us be your partner in delivering efficient business operations.
What People Say
Every year the amount of work and stress related to running the business, especially during very demanding high-season just before Christmas made me extremely exhausted, Christmas time was always difficult to enjoy.However, since we implemented the software developed by GRIP for us, my Christmas time was completely different - the software enabled us to overcome many limitations and challenges we were facing before, reduced the amount of admin work we had to deal with every year and provided us with a solid base for the future business growth.